USING WEB MODERATOR

The next screen will ask for your 10-digit access phone number. Click in the blank entry
space and type in your toll-free access phone number. (No dashes). Press enter or click Go.
(The first time loading will take 30-45 seconds)

The following screen will request your 7-digit access code and 4-digit subscriber password
(PIN). Tab once or click in the appropriate entry box to enter your 7-digit access code and
tab once to enter your password. Either tab once and press enter or simply click Login.

You are now in Web Moderator.

CREATING AN ADDRESS BOOK

Web Moderator allows you to build a list or "group" of participants to reference in order to
make a conference call. You must first enter participant names and numbers in the address
book. The address book allows you to build group lists as well as maintain single names and
numbers. Click on AddressBook.

The top portion of the now visible screen holds all addresses in alphabetical order. The
option to sort by first or last name is available on the right hand side of the screen. If the Last
Name option is showing, the names are presently sorted by first name. Simply click on a letter
to view any participants you have already built into the Address Book sorted by that letter.
Click on the left or right arrow to move through the alphabet.

To enter a participant, click New. In the following screen, enter the first name
(up to 10 characters) and last name (up to 20 characters) of the participant as well as
his/her area code and phone number (without spaces or dashes). When the information
is complete, click Add. Continue this process until the desired number of participants have
been added. More than one participant name is allowed per phone number.

To edit participant information, highlight the name and click Modify. Make the appropriate
changes and click Update. To remove a participant, highlight the participant information
and click Remove.

If you have a group of participants that you conference with regularly, you may create a
group list. The bottom portion of the address book screen holds group listings. To create
a group, click New. Enter a GroupName and click Add. To add participants to the group,
highlight the participant information from the address book in the top portion and click Add
Part in the bottom portion. In this way, add as many participants to each group as you prefer.
(*If your group contains more participants than your Ready Conference subscription will
allow, the excess participants will not be able to join the conference.)

To remove a participant from a group list, highlight the participant information within the
list and click Remove Part. To remove an entire group, highlight the group name and click
Remove. To edit a group name, highlight the group name and click Modify. Make the
desired changes and click Update.

Once you have added participant information to the address book, you may add participants
to a conference call on an individual or group basis. To add an individual participant to your
conference call list, highlight the participant information in the Address Book or from a Group
list and click Select. The name and number will automatically appear in the Participant
Information box on the main screen. To add or select a group to participate in a conference
call, highlight the group name and click Select. Each participant name will appear in the
Participant Information box. The participants will be listed in the order they were added to
the group. If you wish to remove a participant from your Participant Information list, you may
do so by highlighting the participant information and clicking Remove. Select Exit to close
the Address Book and view the complete list on the main screen.

HOLDING A CONFERENCE

To initiate a conference call, you have several options. You may either:

• Click Dial to call out to each participant at the time you wish to bring them into
  the conference.
• Click Dial All to allow the Web Moderator to dial every participant in consecutive
  order.
• Ask your participants to dial into the conference. If a participant does not call in,
  you may still contact him/her by highlighting his/her name and clicking Dial.

With each of these options, you may either dial into the conference via your telephone
and then enter your PIN to start the conference or you may allow the Web Moderator to call
you and enter your PIN over the computer.

If you choose to allow the Web Moderator to call you, simply click Dial or Dial All and enter
your name and number in the Subscriber space provided. Your name will automatically
be added to the top of your Participant Information list and be designated as the Subscriber.
Simply click Dial or Dial All again to begin the calling process. You will be asked to enter
your subscriber PIN number to initiate the process.

After contacting each participant, you must click Connect to place him/her in the conference.
Both you and the participant will hear a verbal prompt before entering the conference.
Participants already in the conference will hear two tones that signify a new participant arrival.
While the Web Moderator dials out to participants, you are removed from the conference in
order to greet the participant. Any participants already present are able to continue with the
call in your absence. Once all participants are present, you, as the conference host, can
verbally begin the conference.

ADDITIONAL FEATURES

While the conference continues, the Web Moderator allows you to maintain control. You have
the option to mute any or all participants at any time. To mute all participants, simply click
Mute All. To mute an individual, highlight his/her name and click Mute. While muted,
participants continue to hear the conference, but can not be heard. Simply click Unmute
to allow participants to be heard.

To close the conference and thus refuse to let other callers enter, click Lock Conf. This
feature provides added security. For example, if you have sixteen available ports on your
Ready Conference subscription and only want ten participants on a call (including you),
simply click Lock Conf after the other nine participants have arrived. This will ensure that
no one else may call into the conference.

You may request operator assistance at any time. Click Oper Request and allow
approximately 60-90 seconds for an operator to arrive. The operator will announce his/her
arrival and assist you with additional conference needs.

Click Disconnect to remove a participant from the conference. In essence, clicking
Disconnect is the same as hanging up the phone.

At the end of your conference, click End Conf and all connections will be terminated.
You will hear a final prompt and may hang up and click exit to leave Ready Conference
Web Moderator.